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05/16/2023
Mirages: On Anthropomorphism in Dialogue Systems
Automated dialogue or conversational systems are anthropomorphised by de...
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12/21/2022
Computer says "No": The Case Against Empathetic Conversational AI
Emotions are an integral part of human cognition and they guide not only...
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09/20/2021
ConvAbuse: Data, Analysis, and Benchmarks for Nuanced Abuse Detection in Conversational AI
We present the first English corpus study on abusive language towards th...
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06/04/2021
Alexa, Google, Siri: What are Your Pronouns? Gender and Anthropomorphism in the Design and Perception of Conversational Assistants
Technology companies have produced varied responses to concerns about th...
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09/10/2019
A Crowd-based Evaluation of Abuse Response Strategies in Conversational Agents
How should conversational agents respond to verbal abuse through the use...
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12/20/2017
An Ensemble Model with Ranking for Social Dialogue
Open-domain social dialogue is one of the long-standing goals of Artific...
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09/13/2017
A Review of Evaluation Techniques for Social Dialogue Systems
In contrast with goal-oriented dialogue, social dialogue has no clear me...
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07/21/2017