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07/31/2019
Extracting and Analyzing Context Information in User-Support Conversations on Twitter
While many apps include built-in options to report bugs or request featu...
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06/14/2019
Release early, release often, and watch your users' emotions
App stores are highly competitive markets, sometimes offering dozens of ...
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04/11/2019
Towards Understanding and Detecting Fake Reviews in App Stores
App stores include an increasing amount of user feedback in form of app ...
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06/07/2018
A Simple NLP-based Approach to Support Onboarding and Retention in Open-Source Communities
Successful open source communities are constantly looking for members an...
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03/05/2018