High-quality requirements minimize the risk of propagating defects to la...
Requirements quality literature abounds with publications presenting
art...
[Background] In large open-source software projects, development knowled...
Quality factors like passive voice or sentence length are commonly used ...
Organisations use issue tracking systems (ITSs) to track and document th...
Legacy software systems typically include vital data for organizations t...
Software support ticket escalations can be an extremely costly burden fo...
Large software organizations handle many customer support issues every d...
When a developer is writing code they are usually focused and in a
state...
Understanding and keeping the customer happy is a central tenet of
requi...
Managing support tickets in large, multi-product organizations is diffic...
Understanding and keeping the customer happy is a central tenet of
requi...
In today's university climate many first and second year classes have ov...
Successful open source communities are constantly looking for members an...