research
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12/14/2020
Topic-Oriented Spoken Dialogue Summarization for Customer Service with Saliency-Aware Topic Modeling
In a customer service system, dialogue summarization can boost service e...
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12/14/2020
Unsupervised Summarization for Chat Logs with Topic-Oriented Ranking and Context-Aware Auto-Encoders
Automatic chat summarization can help people quickly grasp important inf...
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08/30/2019
Cross-domain Aspect Category Transfer and Detection via Traceable Heterogeneous Graph Representation Learning
Aspect category detection is an essential task for sentiment analysis an...
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11/09/2018