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09/15/2023
Bystanders of Online Moderation: Examining the Effects of Witnessing Post-Removal Explanations
Prior research on transparency in content moderation has demonstrated th...
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09/13/2023
Cleaning Up the Streets: Understanding Motivations, Mental Models, and Concerns of Users Flagging Social Media Posts
Social media platforms offer flagging, a technical feature that empowers...
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07/24/2023
Understanding the Governance Challenges of Public Libraries Subscribing to Digital Content Distributors
As popular demand for digital information increases, public libraries ar...
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07/21/2023
Bans vs. Warning Labels: Examining Support for Community-wide Moderation Interventions
Social media platforms like Facebook and Reddit host thousands of indepe...
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05/17/2023
Personalizing Content Moderation on Social Media: User Perspectives on Moderation Choices, Interface Design, and Labor
Social media platforms moderate content for each user by incorporating t...
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01/05/2023
Do Users Want Platform Moderation or Individual Control? Examining the Role of Third-Person Effects and Free Speech Support in Shaping Moderation Preferences
This study examines social media users' preferences for the use of platf...
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11/02/2022
Addressing harm in online gaming communities – the opportunities and challenges for a restorative justice approach
Most platforms implement some form of content moderation to address inte...
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02/17/2022
Designing Word Filter Tools for Creator-led Comment Moderation
Online social platforms centered around content creators often allow com...
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08/27/2021
Designing for Multiple Centers of Power: A Taxonomy of Multi-level Governance in Online Social Platforms
Many have criticized the centralized and unaccountable governance of pro...
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10/20/2020
Does Platform Migration Compromise Content Moderation? Evidence from r/The_Donald and r/Incels
When toxic online communities on mainstream platforms face moderation me...
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09/24/2020
Quarantined! Examining the Effects of a Community-Wide Moderation Intervention on Reddit
Should social media platforms intervene when communities repeatedly brea...
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12/11/2017