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02/11/2022
Designing a Social Media Analytics Dashboard for Government Agency Crisis Communications
Social media have become a valuable source for extracting data about soc...
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09/12/2021
Who shapes crisis communication on Twitter? An analysis of influential German-language accounts during the COVID-19 pandemic
Twitter is becoming an increasingly important platform for disseminating...
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04/18/2020
How context impacts on media choice
The relevance of mobile working is steadily increasing. Based on new mob...
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03/11/2020
Enterprise Social Networks as Digital Infrastructures – Understanding the Utilitarian Value of Social Media at the Workplace
In this study, we first show that while both the perceived usefulness an...
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12/02/2019
Towards Successful Collaboration: Design Guidelines for AI-based Services enriching Information Systems in Organisations
Information systems (IS) are widely used in organisations to improve bus...
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10/22/2018
Threat or Opportunity? - Examining Social Bots in Social Media Crisis Communication
Crisis situations are characterised by their sudden occurrence and an un...
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10/20/2017
Strategies and Influence of Social Bots in a 2017 German state election - A case study on Twitter
As social media has permeated large parts of the population it simultane...
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10/11/2017