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06/11/2019
Using Structured Representation and Data: A Hybrid Model for Negation and Sentiment in Customer Service Conversations
Twitter customer service interactions have recently emerged as an effect...
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07/16/2018
Don't get Lost in Negation: An Effective Negation Handled Dialogue Acts Prediction Algorithm for Twitter Customer Service Conversations
In the last several years, Twitter is being adopted by the companies as ...
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09/15/2017
